DailyGrocer.in Shipping Policy
At DailyGrocer, we’re committed to delivering your groceries fast, fresh, and hassle-free. Here’s everything you need to know about how we handle shipping and delivery:
1. Delivery Locations
We currently offer delivery services in select areas within Muzaffarnagar, U.P., and are continuously expanding to serve more neighborhoods. To check if we deliver to your area, simply enter your PIN code during checkout.
2. Delivery Timings
Same-Day Delivery: Orders placed before 2:00 PM are eligible for same-day delivery (subject to item availability).
Next-Day Delivery: Orders placed after 2:00 PM will be delivered the following day.
Delivery Slots: Choose your preferred delivery slot during checkout for added convenience.
3. Shipping Charges
Free Delivery on orders above ₹499
A nominal delivery fee of ₹30 applies to orders below ₹499
Note: Special offers or promotions may occasionally offer free delivery with no minimum.
4. Order Tracking
Once your order is confirmed, you will receive real-time updates via SMS and email, including:
Order confirmation
Estimated delivery time
Notification when your delivery is out for dispatch
You can also track your order through your account on DailyGrocer.in or via our mobile app.
5. Delivery Process
All deliveries are handled by trained staff to ensure your groceries arrive in perfect condition. Perishable items like fruits, vegetables, and dairy are transported in temperature-controlled vehicles to maintain freshness.
6. Delays or Missed Deliveries
While we strive for on-time delivery, delays may occur due to weather, traffic, or unforeseen circumstances. In such cases:
You will be notified immediately via call/SMS
A new delivery slot will be arranged at your convenience
7. Contactless Delivery
Your safety is our priority. We offer contactless delivery upon request—just let us know in the notes while placing your order.
8. Questions or Issues?
If you face any problems with your delivery or have any concerns, our friendly customer service team is here to help.
Email: info@dailygrocer.in, dailygrocer1@gmail.com
Phone : +91 9760763978